In order to be placed on the polygraph calendar one half of the fee must be paid in advance. * Except as outlined below this portion of the fee is not refundable. The balance will be due upon arrival for the appointment. A client wishing a polygraph examination will be tentatively placed on the calendar but the appointment is not guaranteed until the funds are received. Once the fees are received the client will be contacted to confirm the appointment.
If subsequent to tentative placement on the calendar but prior to the funds being received, if another client requests the same appointment time and those fees are received first that client will be given precedence and the client with the tentative appointment will be contacted and given the choice of another appointment or a refund.
Aside from authentic and verifiable sudden sickness or emergencies, any client failing to show up for an appointment or failing to cancel it 24 hours in advance will have to pay an additional $100.00 fee if they want to reschedule. In such a case, the client will be required to pay the additional fee along with the entire examination fee via certified funds in the form of a credit card, a cashier's check or postal money order prior to rescheduling. Once those funds are received, the client will be given priority scheduling.
Any client failing to appear or contact the office of Truth Verification, LLC within fifteen (15) minutes after the scheduled appointment time will be considered a NO SHOW and the examination will have to be rescheduled.
*Any client that fails to appear for their appointment or contact Truth Verification, LLC as outlined above and fails reschedule their examination will forfeit any fees already paid.